Your team gets trained by employment lawyers. On video. On your branding.

Engagement tracking that means something

Most platforms log session duration. That’s useless. Someone could leave the tab open for four hours and water their plants.
HR Command tracks active engagement time: the tab is visible, the learner is interacting, the content is actually playing. Heartbeats only fire when all three are true. Idle time, multitasking, walk-aways: not counted.
Video watching is tracked by coverage, not position. We log the segments actually viewed. If a learner skips, we know. The audit log says “Video viewed 100% (5:14 of 5:14)” because they really did.
Seek-ahead is locked down by default on compliance courses. You can rewind. You can’t fast-forward.
This is the data that wins the case.

A real final declaration

Before any certificate is issued, the learner ticks a declaration in their own words:

“I confirm I have completed all lessons in this training, watched the videos in full, and understood the content.”

Wording is configurable per course. The exact text shown at the moment of tick is snapshotted into the audit log alongside the timestamp and a hashed IP.
That’s the single most important record in the system. If you ever face a Loquias-style case, this is what you hand the FWC.

Quiz failure that actually teaches

When a learner fails the quiz, we don’t just say “try again.”
The platform identifies which lessons the wrong answers map to. It suggests the specific videos to re-watch. It shows attempts remaining. There’s no penalty. The goal is for them to actually understand the content, not slog through punishment loops.
Three attempts and they’re out, manager gets a quiet notification, they have a conversation. The learner gets the support they need.

DIY course builder

Six steps. No code. No designer needed.

1. Course details, audience, due-date logic
2. Add lessons (video, PDF, text, file download)
3. Build the quiz, set the pass mark
4. Pick a certificate template
5. Set reminders, recurrence, prerequisites
6. Preview as a learner. Publish.

Build a course in an afternoon. Update it as your business changes. Your DIY content sits alongside the Cowell Clarke library in the same learner experience, with the same audit trail and engagement evidence.

Automation that actually saves time

New starter bundle.

Add someone to the system. They get the right four courses assigned automatically, due seven days from their start date.

Department triggers.

Someone joins Warehouse. They get Forklift Pre-Start, WHS Fundamentals, and manual handling. Automatic.

Annual refresh. Thirty days before a certificate expires, the next round fires. No spreadsheets, no reminders to set reminders.

Groups.

Build dynamic groups from your employee data (department, role, location, manager) and static ones for things like fire wardens. Use them in any auto-rule.

Reminders the way you’d actually write them

Configurable email templates with editable wording. Default cadence: fourteen days out, seven days out, day-of, three days overdue, seven days overdue.
Reminders fire at 9am in the recipient’s timezone. Not yours. The version they read is the one your HR team signed off on, not a generic LMS template.
Managers get a weekly digest on Friday afternoon. Client Admins get a daily summary, opt-in. Both feed off the same data, scoped to what the user is allowed to see.

Public certificate verification

Every certificate carries a unique code: HRC-XXXX-XXXX-XXXX.
A government inspector, a client, a future employer can hit `hrcommand.com.au/verify/{code}` with no login and confirm:

• The certificate is valid (or revoked, or expired)
• Who issued it and when
• Whether it was Cowell Clarke endorsed
• The engagement summary: how long, what score, what version

You don’t have to dig through records. They check it themselves.

Audit trail you can actually use

Every interaction is logged: lessons opened, videos played, seek attempts blocked, quiz answers submitted, declarations ticked, certificates issued, reminders sent, manual actions taken by admins.
The events table is append-only at the database level. No update, no delete, no way for a disgruntled person (yours or ours) to rewrite history.
When the time comes to export, you get a CSV that matches the verifier page row for row. An inspector’s spot-check will hold.

Manager portal that stays out of the way

Managers see only their direct reports. They see who’s on track, who’s overdue, who’s in trouble. They can send a personal nudge, extend a due date, or request HR step in.
No reports access. No people management. No accidental damage. Just the visibility they need to keep their team on track.

Built for the phone, no app required

Eighty percent of your team will do their training between shifts, on the train, in the lunchroom. They shouldn’t need to download anything from an app store.
Open it in Safari or Chrome. Sign in once. Train. Tick the declaration. Get the certificate. Same experience that holds up in a hearing, in the palm of their hand.

Reports designed for HR managers, not data analysts

Six report types out of the box.
Compliance snapshot. One number. Are we OK?
Course report. How’s each course performing? Where do learners drop off?
Employee report. What’s on this person’s plate? What have they completed?
Audit export. The CSV you hand the inspector.
Tracking events. Every interaction, filterable, drillable.
Overdue. Who’s behind, by how much, who’s their manager.
Click any number. Drill down. Get the names.

Branded like it’s yours

Upload your logo. Pick your primary colour. Choose a certificate template. Your team logs in to your branded experience, not ours.
Emails go from `noreply@hrcommand.com.au` but display your company name. Certificates carry your logo, your colours, the Cowell Clarke endorsement seal if applicable.