A full HR platform, not a document library with a call limit.
HR Command gives Australian employers lawyer-led advice, a learning system, and a whole toolkit of compliance tools in one place. My Business Workplace gives you templates and a capped call allowance behind a paid membership. Here is the full comparison.
Advice delivered by Cowell Clarke employment lawyers. Built for Australian small and medium business.
If you want the quick answer
HR Command is a full HR platform where the advice comes from employment lawyers and the software runs your people, your training and your compliance in one place. My Business Workplace is a document portal with a capped call allowance that you can only reach by buying a My Business membership first. Here is how that shakes out.
HR Command
A full HR platform with lawyer-led advice and a full toolkit built in.
- Advice handled by Cowell Clarke employment lawyers, not Australian Business Advisors
- Contracts, policies and letters plus a build-your-own template engine
- Documents, contracts and policies updated regularly, and you can request other documents any time
- A real Learning Management System with lawyer-delivered courses
- Onboarding, contractor management and certification tracking
- A dozen compliance toolkits and calculators included, not sold again
- Standalone product, no separate membership to buy
Best for: a business that wants HR, training and compliance running inside the software, with lawyer-grade advice on tap.
My Business Workplace
A document library with a call allowance bolted on. Once the calls run out, you are on your own.
- 180+ templates, but advice is answered by advisors, not lawyers
- Advice calls are capped per plan, 6 to 34 a year
- No learning system, no calculators, no training tracking
- No psychosocial or harassment toolkits, and no calculators
- Locked behind a paid My Business membership
The ceiling: templates and a handful of advisor calls, then nothing.
One subscription. A whole toolkit.
My Business Workplace does not include psychosocial or harassment toolkits, and has no calculators at all. HR Command builds the tools into the platform. Here is a sample of what comes with it.
Psychosocial Hazard Toolkit
Assessment, prevention plan, risk register and consultation records mapped to the Safe Work Australia Code of Practice.
Flexible Working & WFH
Work from home policy plus the process and guidance to handle flexible work requests without unfair dismissal risk.
Learning Management System
Compliance courses delivered by the legal team, with assignment, completion tracking and an audit trail.
BOOT Calculator
Run the Better Off Overall Test against award conditions with user-defined work patterns.
Payday Super Calculator
Model the cash flow impact of payday super ahead of the 1 July 2026 start date.
Annual Leave Pay Calculator
Work out leave loading and correct annual leave pay without guesswork.
Modern Award Interpretation
Classifications and penalty rules across thousands of award conditions for correct pay setup.
Contractor vs Employee
Assess whether a worker is genuinely a contractor before you get the classification wrong.
HR Compliance Audit
A scored risk report across your HR compliance categories with priority actions.
Show Cause & Termination
A guided process with built-in letter builders so terminations follow a fair and defensible path.
SWMS Builder
Site-specific Safe Work Method Statements for construction and high-risk work.
Long Service Leave Guidance
State-by-state long service leave rules for NSW, VIC and QLD in one place.
Add it up. My Business Workplace includes none of this. No psychosocial toolkit, no harassment toolkit, no calculators, no LMS and no award engine.
See the full toolkitTool availability spans the HR Command platform and resource hub. Ask us which are in-platform and which are free tools when you book a walkthrough.
What each one actually is
A full HR compliance platform
HR Command is built in partnership with Cowell Clarke Commercial Lawyers, whose employment team delivers the advice. On top of contracts, policies and letters, you get a document automation engine, a Learning Management System, onboarding, contractor management, certification tracking, workflow automation, HR audits and a full toolkit of compliance tools included in the platform. It is a place your HR runs, not just a place your documents sit.
An online document portal
My Business Workplace is run by My Business (the membership brand from Business NSW), and you cannot use it without a My Business membership. You get 180+ HR and WHS templates from Australian Business Lawyers & Advisors, e-signing, storage, and a capped number of advice calls answered by Workplace Relations Advisors, not lawyers. That is the whole product. There is no learning system, no calculators, no training tracking, and no psychosocial or harassment toolkits.
The full comparison
Every row below is drawn from each provider’s own published information. Where something is limited or not available, we have said so rather than ticked it.
| Feature | HR Command | My Business Workplace |
|---|---|---|
| Who delivers your advice | ✓Employment lawyersCowell Clarke handle the advice directly | AdvisorsEscalated to lawyers separately if needed |
| Compliant document library | ✓Hundreds of templates | ✓180+ templates |
| Build your own templates | ✓Document automation engine | Not available |
| Learning Management System | ✓Lawyer-delivered courses | Webinars only |
| Compliance toolkits & calculators | ✓Full toolkit included | Not included |
| Training & certification tracking | ✓Included | Not included |
| Employee onboarding | ✓Guided onboarding module | Checklists |
| Contractor management | ✓Dedicated module | Not included |
| Workflow automation & tasks | ✓Included | Not included |
| HR audit tools | ✓Full HR toolkit & audits | ✓HR & WHS audits |
| Psychosocial & harassment toolkits | ✓Included | Not included |
| For HR partners & consultants | ✓Full white-label portalAll tools, your branding, client sub-sites and full support | Document storage onlyNo partner tools, no support |
| Secure onshore storage | ✓ISO 27001, data kept in Australia | ✓ISO 27001, Australia |
| Membership required to access | ✓Standalone, none required | My Business membership |
Comparison compiled from each provider’s public product and pricing pages. Providers update plans from time to time, so confirm current inclusions before you buy.
The differences worth paying attention to
Lawyers, not just advisors
This is the big one. HR Command’s advice is delivered by Cowell Clarke’s employment lawyers. With My Business Workplace, your calls are answered by Workplace Relations Advisors, and a matter is escalated to lawyers as a separate step. When a termination, restructure or underpayment question carries real legal risk, HR Command puts the qualified person on the line from the first call.
A platform, not a filing cabinet
HR Command runs your HR: onboarding, contractor management, training and certification tracking, document automation, workflow automation and HR audits all live in the one system, alongside the toolkit and the LMS. My Business Workplace stores and sends documents, and stops there. If you are stitching a document portal to separate training and compliance tools, that is the gap HR Command closes.
A toolkit, not a gap
HR Command includes a full toolkit: psychosocial hazards, flexible working, the BOOT calculator, payday super, annual leave pay, contractor classification, HR audits and more, in the subscription. My Business Workplace includes no psychosocial or harassment toolkits and no calculators at all.
A real LMS, not a webinar list
HR Command includes a Learning Management System with courses delivered by the legal team, so you can assign training, track completion and keep an audit trail. My Business Workplace runs webinars. That audit trail matters when a regulator asks what training you actually delivered.
Built to run under your brand
If you advise clients on HR, the two products are not in the same league. HR Command gives you a full white-label portal. My Business Workplace gives your clients a document folder.
Everything, under your name
Full portal access with every tool, your own branding, a client sub-site for each business you manage, and full support behind you. You run your clients’ HR as if the platform were your own, from one console.
A shared document folder
Partners get basic document storage and little else. No partner tools, no branding, no client sub-sites, and no dedicated partner support.
Compliance help for the whole community
My Business puts its help behind a paid membership. HR Command backs local community organisations whether they are members or not, and goes further for the ones that need it most.
Not-for-profits & charities
- Preferred pricing for registered NFPs and charities
- Free advice, so getting compliance right is never a luxury
- The same lawyer-led support every other client receives
Why it matters: the organisations doing the most good should not be priced out of doing HR properly.
Local communities
- Support for local community organisations, members or not
- No membership toll gate to get help in the first place
- Tools and guidance available beyond any paywalled club
The contrast: with My Business, no membership means no access at all.
How the pricing compares
We will be upfront. My Business Workplace has a lower entry price for very small teams, because it is a document library. HR Command is priced as a full platform: lawyer-led advice, an LMS, and a toolkit of compliance tools that would otherwise be separate purchases. Here are both, from each provider’s public pricing.
Who should pick which
Choose HR Command when you want
- Advice from employment lawyers, not general advisors
- Lawyer-drafted contracts, policies and letters, kept current, with custom documents on request
- HR, training and compliance running in one platform
- Onboarding, contractor management and certification tracking
- A full toolkit of calculators and compliance tools included
- No membership to buy and no toolkits charged twice
My Business Workplace only stretches to
- Downloading compliant templates and e-signing them
- A fixed allowance of advisor calls, then nothing
- What you can access after paying for a membership
- Businesses that do not need training, an LMS or calculators
HR Command vs My Business Workplace FAQs
Is HR Command a good alternative to My Business Workplace?
What tools and toolkits does HR Command include?
Who answers the advice line at each provider?
What does HR Command do that My Business Workplace cannot?
Do I need a membership to use either platform?
Is HR Command more expensive?
Does HR Command offer discounts for not-for-profits and charities?
Which is better for HR consultants and partners?
See what a full HR platform feels like
Book a walkthrough and we will show you the parts a document portal cannot: lawyer-led advice, the LMS, and the full toolkit, all in one place.
This comparison is general information for Australian employers and is not legal advice. Feature and pricing details were compiled from each provider’s public pages and may change. Product names and trademarks belong to their respective owners. Confirm current inclusions with each provider before making a decision.