A redundancy toolkit

Redundancies are some of the hardest conversations a business will ever have. They aren’t just a checklist of steps to get through, they affect people’s livelihoods, their families, and their sense of identity.

This toolkit will guide you through the legal workflow of carrying out redundancies fairly and compliantly. But just as important is how you show up as a human during the process. A well-run redundancy is not just about avoiding legal risk, it’s about respecting people with dignity and compassion, even when the news is tough.

We’ve all seen what happens when this isn’t handled properly. An accidental email, a rushed message, or a lack of care can leave people shocked, hurt, and angry. It can damage trust not just with the person leaving, but with the colleagues who remain. I wrote about the impact of one such mistake in my LinkedIn post about the ANZ redundancy email.

Use this toolkit as both a map and a reminder: follow the steps, but never forget the person in front of you.