CEO Note: A Failure in Leadership Cost CBA Over AU$25,000,000.00

When ‘You’ll be better off overall’ turns out to be incorrect, the relaxed ‘over award’ approach a deadly system to have

HR Command – Making Compliance Easy for Leaders.

The Fair Work Act doesn’t focus on the liability of leadership, directors, or owners of businesses.  Perhaps it should, based on what the Honorable Justice Bromwich of the Federal Court of Australia had to say in Fair Work Ombudsman v Commonwealth Bank of Australia [2024] FCA 81 on 15 February 2024.

Former Commonwealth Prosecutor, Justice Robert Bromwich has sent the strongest of messages to leaders across Australia about the half-hearted approach leaders in a large portion of businesses across the country take towards workplace compliance.

On Thursday, Justice Bromwich handed down a rather blunt analysis of the causes of the underpayments amounting to:

  • AU$ 9,707,901 worth of underpayments for CBA employees; and
  • AU$ 6,357,358 worth of underpayments for CommSec employees

And his Honour’s assessment of penalties landed on:

  • AU$ 7,310,000 within 60 days for CBA; and
  • AU$ 3,030,000 within 60 days for CommSec.

This case involved close to 130 individual breaches of obligations under the employer’s very own enterprise agreement, and it has a bit of everything!  This included compliance problems with the enterprise agreement, compliance problems with the individual flexibility arrangements, misrepresentation in relation to whether the ‘better off overall test had been met’ (BOOT Requirements) and ‘serious contraventions’ (which attract 10 times the penalties of a standard breach).

The Fish Rots at the Head

Some people say “if CBA, Westpac, NAB and even DEWR” get it wrong, does anyone have any hope of actually achieving a level of workplace compliance that will keep the FWO happy?

The issue in this case comes down to the attitude to workplace compliance and the need to take it seriously.  Justice Bromwich is not suggesting every business needs to go out and conduct business-wide audits, but he is saying, if you see smoke and don’t check for fire, we’re going to sting you with big fines.  If you see a few issues, there are possibly bigger issues.  Lead from the top and the front, don’t treat workplace compliance as a ‘dark art’ left to those further down the ‘food-chain’, like HR to manage and resolve.

An investment in workplace compliance is an investment in your business, an investment in the reputation, an investment in the culture and an investment in avoiding the penalties that flow from deliberate, reckless, careless, or even inadvertent breaches of the Fair Work Act and all aspects of the employment relationship governed by those rules.

Speaking with businesses (and knowing) about what they are currently doing to manage the risks arising with their workplace compliance obligations.   The landscape hasn’t changed much in the 15 years of the Fair Work Act, many businesses out still operate on the ‘wing and a prayer’ approach and the good ol’ ‘we pay over award’…. Bet you don’t.

Solution

We’ve already pointed out this is a leadership issue. 

Put in place a compliance program to make sure you are meeting your workplace compliance obligations.

Some businesses go for the full audit and seek to ‘clean up’ the arrangements while others can afford to take simpler approaches like sample auditing.

Having an expert guide your audit is essential. Connect with our friendly team to discover how HR Command’s tool can streamline your compliance journey and keep your business on track.

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Posted by

Joe Murphy

Employment & Workplace Relations Team
Director @ Cowell Clarke

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With a strong national presence and an expanding team, Cowell Clarke’s commitment to innovation and client-centric solutions remains unwavering. The firm’s strategic partnership with Verimus HR Command further demonstrates its dedication to supporting Australian businesses with workplace relations through its extensive employment team.

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"We’ve been using HR Command for a last 4 months, and it’s really transformed our HR operations. After a bit of a hiccup with Fair Work last year, we knew we needed to get organised to protect my business better. The platform has made managing our people and staying on top of compliance so much easier. The library of HR documents and audit tools has been a lifesaver, and having expert advice on hand whenever we need it is a massive bonus. It's definitely streamlining our processes and saving us time. We’re stoked with how much it’s improved our approach to HR management!"

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