Workplace violence includes physical attacks, threats, or abuse in circumstances relating to work.
Legislation: WHS Legislation; Criminal Law | Category: Workplace Safety
What is Violence in the Workplace?
Workplace violence includes any incident where a person is physically attacked, threatened, or abused in circumstances relating to their work. This includes violence by co-workers, clients, customers, patients, or members of the public. Workplace violence is both a work health and safety issue and potentially a criminal matter.
Employers have duties under WHS legislation to eliminate or minimise risks of workplace violence so far as is reasonably practicable. This requires identifying situations where violence may occur, assessing the risks, and implementing appropriate controls such as security measures, training, and procedures.
Key Compliance Points for Employers
- Risk assessments should consider client-facing roles, working alone, cash handling, and other high-risk situations
- Controls may include physical security, duress alarms, de-escalation training, and support systems
- Incidents must be reported, investigated, and used to improve controls
- Workers’ compensation claims may arise from both physical and psychological harm
- Police should be involved where violence may constitute a criminal offence
Frequently Asked Questions
What is Violence in the Workplace?
Workplace violence includes physical attacks, threats, or abuse in circumstances relating to work.
Why is Violence in the Workplace important for employers?
Understanding violence in the workplace helps employers comply with Australian employment law, avoid penalties, and maintain fair workplace practices.
